Internal operations
Dispatch console for field crews
A mobile-first operations board that pairs dispatch notes with live location context and escalation paths.
Launch window: 11-14 days · Responsive web app
From 129,000 KRW per month (informational)
Dispatch console was co-designed with maintenance crews who split time between rooftops and control rooms. Supervisors drag cards between morning, midday, and wrap-up swimlanes while field techs confirm arrivals from phones that barely have one bar of signal. Automation only suggests reassignment when a job idles past the SLA you define, so humans stay accountable for the final call.
Capabilities
- Offline-tolerant check-ins with sync when signal returns
- Photo capture tied to each work order
- Color-coded severity for weather or safety holds
- Bulk SMS templates localized per region
- Manager digest summarizing idle jobs
- CSV export for reconciliation meetings
Outcomes
- Dispatchers trim duplicate calls by routing context visually.
- Crews trust the board because automation never auto-closes tickets.
- Executives export a weekly CSV without opening a spreadsheet tool.
Responsible editor
Sora Kim
No-code solutions architect specializing in operational workflows.
FAQ
Will this work inside our existing MDM policies?
Yes. The template ships with documented headers so your mobility team can pin the build.
Is GPS tracking mandatory?
No. You can disable location capture and rely on manual timestamps instead.
Limitations to know upfront
Live turn-by-turn routing is not bundled; deep links to your fleet vendor remain the supported path.
Field notes
“The Dispatch console replaced three laminated boards. Automation suggestions are blunt, which is exactly what we wanted during typhoon prep.”